Tag Archives: Small Business

http://events.mymsuccess.com/a/register_here

Creating Your Sales Force That Never Stop Selling Your Product Or Service!

Sales Vs Account Manager

There is a BIG difference!

Do you know it?

A Salesperson is somebody who can make Cold-Calls (Action Calls as we say at Make Your Mark) and can actively get out there, establish and build relationships and sell. When you are interviewing for a top notch salesperson you should be asking them if they love Action Calling and getting out and meeting people. Many times we hire a salesperson to look after existing accounts that we have in our businesses and wonder why they are not going out and Action Calling? It’s because they are  account managers or executives that only like to look after established accounts or connections – they do not like starting relationships… it’s often just not their thing and that’s okay!

Great salespeople are like hunters looking for the next opportunity and will jump on the internet and look for places where their ideal prospects hangout and go out without any fear to meet them, build relationships and sell their products.

You have to decide when you hire somebody for a sales role if you are hiring an account manager to look after your existing accounts or a salesperson who knows what it takes to establish new accounts. Both are very important to business, yet it fascinates me how many business owners hire what they believe to be a top notch salesperson and they really are only  a glorified account manager.

One can definitely support the other, just make sure you are very clear about the position and role that you are hiring for.

you can email colin at Colinsprake@gmail.com

Author: Colin Sprake is the CEO of Make Your Mark, a Canadian company of live seminars, online entrepreneur academy and live accountability groups that have helped 10,000’s of Entrepreneurs achieve rapid results in small business growth and development. Colin is a best-selling author of ‘Entrepreneur Success Recipe’ and trains for BMO, Sun Life Financial, Scotia Bank, T.D. Bank and lives by the tagline Business With Soul – putting heart back into business!

Advertisements
Small Business With Soul

It Maybe Time To Do Surgery On Your Business In 2018! Have You Found The Right Business Mentor That Will Assist You On Your Journey To Success? Follow The Path That Many Canadian Businesses Have Found To Be One Of The Most Powerful Business Guru’s In North America Today…

Small Business Owners Should Not Do Heart Surgery

Small Business Solutions For 2018!

There is a huge reason why many Entrepreneurs and Business Owners FAIL in their first 2 years! It’s because many of them do not have the training or education to operate a business.

You would never take a 1st year medical student and ask them to perform detailed heart surgery, why do business owners and entrepreneurs believe that it is possible?

Doctors, Dentists, Accountants, Chiropractors and many other disciplines all went to school to specialize in their chosen career, but the saddest part is that many of the curriculums do not include entrepreneurial or business training.

An entrepreneur in their 1st year of business is like a 1st year medical student with a scalpel… extremely dangerous!

Finding a system that you can plug into and follow in order to achieve massive success in your business is vitally important!

The more business knowledge, accountability and mentorship you have in the beginning phases of your business, the greater the chance for being a success story and not a casualty.

We have created a system for people to plug into that combines education and accountability to directly guide business owners and entrepreneurs to achieve success no matter what level you are at.

Most Entrepreneurs are massive locomotives with tons of energy and no solid success rails to run on, we lay the rails of success for you!

If you have any questions, please add them below.

Author: Colin Sprake is the CEO of Make Your Mark, a Canadian company of live seminars, online entrepreneur academy and live accountability groups that have helped 10,000’s of Entrepreneurs achieve rapid results in small business growth and development. Colin is a best-selling author of ‘Entrepreneur Success Recipe’ and trains for BMO, Sun Life Financial, Scotia Bank, T.D. Bank and lives by the tagline Business With Soul – putting heart back into business!

Create And Maximize Your Sale & Profit Within Your Business…

How To Be The Expert in Your Small Business!

Be the EXPERT is really getting YOU to realize that you need to sell your products and/or services with confidence and RIGHTSELL the customer.

What’s RIGHT-SELLING?

Some people call this upselling, at Make Your Mark Training, we call it right-selling – making sure you sell your customer the right products and/or services to ensure they get the results or the solution that they want.

At Make Your Mark we say, “When you have a great product or service, you owe it to your customer to sell it to them well!”

In many instances we do not think about the opposite of not selling somebody the most appropriate combination of products and/or services that best suits their needs, and have clients returning or going somewhere else disgruntled because you did not deliver the RESULTS or SOLUTIONS they were looking for!

A few good examples to get your creative juices flowing:

A SERVICE: Chiropractor

When you go to see a Chiropractor and they do their evaluation and give you only the one treatment you are looking for and then let you leave their rooms, knowing that according to the injury you had, that 5 treatments would be ideal to get you back on track, they are doing you a disservice by allowing you to leave their practice. If you ask the Chiropractor WHEN should I book next and they say… maybe 1 – 2 weeks from now… they have done you a disservice.

They know what is ideal for you and should be informing you that according to your injury and after the initial treatment  that you need to return each week for the next 5 weeks to ensure the injury is easily overcome and that no further damage is done.

If they demand only one treatment and that’s it. It’s your choice to treat them knowing that it’s your reputation on the line. You may turn them away or convince them otherwise, but if you do just a single treatment and let them go… you have done them a disservice that could hurt your businesses reputation.

Of course this has to be done with integrity and heart – you only sell a package when you know it’s the RIGHT thing to sell your clients!

What packages can you sell in your business?

A PRODUCT: Migraine Product

If you sell a migraine product and only sell customers what they ask for, you are not right-selling them, especially if you know that people that suffer from migraines often suffer from insomnia and lethargy. By packaging products in groups you can let them know you are the expert by selling them the Migraine Relief Package that consists of 3 products; Migraine, Sleep and Energy – this is truly being the EXPERT and RIGHT-SELLING the clients.

A SERVICE: Bookkeeper/Accountant

As a bookkeeper you know that it’s best for a client to have their books done weekly or monthly or daily dependent on the size and type of business. If you ask a client how frequently they would like their books checked and updated, and you know it should be weekly, you are doing them a disservice.

What are some of the KEY things to focus on – starting NOW!

  1. What can you do to RIGHT-SELL your clients?
  2. What packages can you create that you believe you can sell? Remember to keep your packages simple, create VALUE and make them a better price than individual units, sessions, etc.
  3. It’s also recommended to keep the number of packages to 3 – too many creates confusion.
  4. Think about what your product or service does for the customer in terms of days/weeks/months after they have used it. What could they be experiencing that you could call and check-in with them about? Example: If you start a body cleanse and you drink a lot of coffee you will possibly experience headaches – you can call 48 hours after the start of the program and check-in with the client. Let them know you are the expert and what they may be experiencing. It’s amazing.

What can you do to increase your CONFIDENCE in what you sell?

  1. You are an EXPERTS in your own right – own it!

Finally, remember that packages, programs, etc. do not sell themselves… FOLLOW-UP is critical!

you can email colin at Colinsprake@gmail.com

Author: Colin Sprake is the CEO of Make Your Mark, a Canadian company of live seminars, online entrepreneur academy and live accountability groups that have helped 10,000’s of Entrepreneurs achieve rapid results in small business growth and development. Colin is a best-selling author of ‘Entrepreneur Success Recipe’ and trains for BMO, Sun Life Financial, Scotia Bank, T.D. Bank and lives by the tagline Business With Soul – putting heart back into business!
.Click for your success today…

Transformational Leadership Group

Learn To Unlock Your Inner Potential!! It Maybe Time To Let Go Of Your Limiting Beliefs, That Are Stopping You From Achieving Your Success…

How Beliefs Are Impacting Your Business

What are foundational beliefs?

They are BELIEFS that make up who we are as human-beings, because what you have to realize is that BELIEFS are what drive us forward or hold us back. We can draw so many conclusions from our belief systems – simply, we can leave a voice mail for a client and they do not return the call – our belief around the situation might be that the client is not interested or does not want to talk with us!

Yet, until you clarify and verify the belief, it is just a belief! That you consider to be right! In fact, you may even defend the belief not even knowing the truth… we sure are complicated beings!

Many people are busy and often forget to call back, maybe somebody takes the message and does not give it to them or possibly technology fails (yes, it does sometimes) and they just don’t get the message – how do you know the truth? When you finally connect and ask, which is verifying and clarifying your belief.

Are your beliefs holding you back in your business? Hopefully, that will get you thinking about all areas of your business and how your beliefs could be impacting your profitability and growth.

Now lets bring in the next level of understanding of beliefs. You cannot think success and feel failure! You have to have the feelings in your body in line with your thoughts. This is why some people never get what they want, because they are thinking positive and wanting huge success, yet deep down their foundational beliefs never believe it will happen or that once they obtain success they will become an ugly person or arrogant or even lose everything.

You have to have your feelings in line with your thoughts to maximize results!

This is in every area of your life… not just in business.

You cannot feel broke and think rich… sadly, you will always be broke!

Bottom line is… you have to change your programming to change your feelings to change your thoughts to achieve massive abundance in all areas of your LIFE!

Author: Colin Sprake is the CEO of Make Your Mark, a Canadian company of live seminars, online entrepreneur academy and live accountability groups that have helped 10,000’s of Entrepreneurs achieve rapid results in small business growth and development. Colin is a best-selling author of ‘Entrepreneur Success Recipe’ and trains for BMO, Sun Life Financial, Scotia Bank, T.D. Bank and lives by the tagline Business With Soul – putting heart back into business!

http://events.mymsuccess.com/a/register_here

Learn To Build Your Million Dollar Business Mindset With A Proven Process That Works…

What Are People Saying About Your Business?

Small Business Solutions For 2018!

Running a successful business means that you need to know what is happening all the time with your customers. The challenging part is that as you grow it becomes more challenging to give your clients the service that they used to receive. Yes, we are very good at over-servicing our clients in the beginning and battle to maintain this as we grow and get bigger and busier… until we can afford to hire somebody to assist and maintain the client service we used to give.

What you have to realize is that 52% of your clients change every 5 years and you do not even know they are gone! That means that 52% of your database will change over the next 5 years while you are out gaining new clients and not maintaining the clients and relationships that you have.

This can lead to clients becoming disgruntled and going out and truly impacting your reputation and that of your business.

To me, a disgruntled client is truly an ASSET!

I say this because we most often only ever hear from clients that love us and endorse what we do, but most of the time we do not hear from the clients that are dissatisfied and feel abandoned. Yet, they are out there impacting your business by telling people all about you and your company and how they truly feel.

The only way you can ever rectify a situation with a disgruntled client is when you know they are not happy! The most important is to listen to them as you can learn so much from them. Yes, you can learn from them. Do not defend and explain your situation… just listen.

Some of the most important enhancements I have made to Make Your Mark have come through listening to our clients and adjusting and improving accordingly. In fact, I welcome feedback because I would much rather a person be giving it to me than telling someone else and portraying me and my business in a negative light!

And, always remember a disgruntled client is only truly happy and satisfied when… they buy from you again.

Author: Colin Sprake is the CEO of Make Your Mark, a Canadian company of live seminars, online entrepreneur academy and live accountability groups that have helped 10,000’s of Entrepreneurs achieve rapid results in small business growth and development. Colin is a best-selling author of ‘Entrepreneur Success Recipe’ and trains for BMO, Sun Life Financial, Scotia Bank, T.D. Bank and lives by the tagline Business With Soul – putting heart back into business!

http://events.mymsuccess.com/a/register_here

Small Business Solutions For Entrepreneurs That Are Looking For Tools & Strategies For Success…

Self-Awareness and Self-Observation

Your Small Business Solutions.

As you begin your journey as an entrepreneur, the most important first step is to develop the right mindset. When I talk about your mindset, I’m talking about the way that you think, because the way that you think will dictate the results that you get in your business. I believe that your thoughts completely control your destiny in every aspect of your life. Thoughts are energy, whether conscious or subconscious, and what you put “out there” will show up in your life. This is known as the law of attraction. Our life experiences as children and the habits we inherited from our parents or siblings dramatically impact who we are as adults and how we approach things, even as an entrepreneur.

Your thoughts completely dictate what is showing up in your life right now!

I hear thousands of different life-impacting statements every single day that hinder people from achieving the success they deserve, and the sad part is most people do not even realize it.

Here are a few key examples:

  • I am not good at that.
  • It’s tough in our industry right now!
  • I cannot remember names.
  • I hate looking at my numbers.
  • People never return my phone calls.
  • I am not good at doing videos.
  • It’s hard to find profitable clients.
  • Our business is seasonal and we are slow in…
  • The economy has changed.
  • I don’t like sales or selling.
  • I keep on getting tough clients!
  • I don’t have the success formula.
  • What you teach does not work in my industry.
  • Mondays are put-out-fire days!

It’s very simple. Until you start reframing these statements, you will continue to attract them into your life and business and will keep achieving the same results. Because your mind does not know right from wrong, it will just give you what you say and think about most.

So the first step to developing an entrepreneurial mindset is to simply become more self-aware. What kinds of things do you find yourself saying or thinking? Do they support your success in your business and your life, or do they sabotage it?

You can use this self-awareness in every aspect of your life and business. The more self-aware and self-observant you become about what you are saying and thinking, the more you will increase the success in your own life. You have to realize that nine out of ten thoughts are negative in the society we live in, and keeping your thoughts positive takes a ton of self-awareness and corrective action. Many of us often do not even realize how negative our own words are. Sadly, what we are saying is what is showing up in our lives and businesses.

Author: Colin Sprake is the CEO of Make Your Mark, a Canadian company of live seminars, online entrepreneur academy and live accountability groups that have helped 10,000’s of Entrepreneurs achieve rapid results in small business growth and development. Colin is a best-selling author of ‘Entrepreneur Success Recipe’ and trains for BMO, Sun Life Financial, Scotia Bank, T.D. Bank and lives by the tagline Business With Soul – putting heart back into business!

The 7 - Strategies To Grow Your Business To Massive Success

Stop Making Excuses For Your Entrepreneur Skill Set!! It Maybe Time To Replace Some Of Your Old Tools In Your Business Mindset…

Cut the Excuses & Start Getting Results!

Deliver Results, Not Excuses

There are only RESULTS or EXCUSES!

Some people are even talented enough at making excuses to have a pre-excuse before the actual excuse. When you want enhanced results from your business, you have to cut out the excuses and realize that there is no middle ground; it’s either results or excuses.

What do you want in your business?

If it’s results you are after, then you have to eliminate the excuses from your daily activities. I hear thousands of excuses of why things cannot be done, and here are a few of the key ones:

  • I am too tired.
  • I have worked hard this week and deserve some time off.
  • I just feel like staying at home with my family tonight.
  • They will have another event next week or soon.
  • Seven a.m. is too early to be at a meeting.
  • I like to sleep in and start meetings at 10 a.m.
  • I am not fully prepared yet.

Excuses are manmade reasons and hurdles that we place in front of ourselves, whether consciously or subconsciously, that constantly hold us back from achieving amazing success.

Listen to yourself on a daily basis and be fully self-aware of the excuses you are using that stop you from getting things done.

Another item that goes hand-in-hand with excuses, is a partner in crime with procrastination, and holds people back from achieving great results quickly is the word when. This word often keeps people from taking action and achieving results quickly. Here are a few examples of common “when” statements:

  • When I have business cards, I will go networking.
  • When my website is live, I will…
  • When my partner does ABC, I will do…
  • When I have the money, I will take risks.
  • When I can afford to, I will invest in…

When, when, when, when…just do it!

There are a ton more “when” statements that I am sure you have heard, and all they are doing is stopping you from going out and achieving results. There are always solutions to the above problems and hurdles that we put before ourselves; all you have to do is create the solution and do it. Do not let “when” hold you back from getting things done!

Author: Colin Sprake is the CEO of Make Your Mark, a Canadian company of live seminars, online entrepreneur academy and live accountability groups that have helped 10,000’s of Entrepreneurs achieve rapid results in small business growth and development. Colin is a best-selling author of ‘Entrepreneur Success Recipe’ and trains for BMO, Sun Life Financial, Scotia Bank, T.D. Bank and lives by the tagline Business With Soul – putting heart back into business!
. Click For Your Success Today.